Keep the phones answered while your team is with patients.
Reception cannot do everything at once. We answer overflow and out-of-hours calls in your practice's name, take messages and support your website and appointment reminders.
What you get
- Calls answered in your practice's name
- Messages passed to your team
- SMS appointment reminders
- Website support
- SMS review requests
- No long-term lock-in contract
Sound familiar?
Busy reception
When the front desk is with a patient, new-patient calls go unanswered.
Out-of-hours calls
Patients ring in the evening or at weekends and leave no message.
Missed appointments
A gap in the diary is lost time. Reminders help patients remember.
How we help
Call answering
We answer overflow and out-of-hours calls and pass messages to your team.
SMS appointment reminders
Reminders sent to patients before their appointment.
Website
A clear, professional website for your practice.
Review requests
An SMS after the appointment asking for a Google review.
Social media
Content and campaigns for your practice pages.
Call log
A record of every call sent to you.
Up and running in three steps
Call us
Tell us when you need cover and how you want messages sent.
We set up
Greeting, script and message routing agreed with you.
We answer
Calls handled and messages sent to your team.
Clear prices, no lock-in
No long-term contracts. Change or cancel with written notice before your next billing cycle.
Professional Services Package
Front-desk call handling, a professional web presence and monthly marketing.
- 24/7 call answering and switchboard transfer
- Custom website
- Monthly social media content and campaigns
- SMS client notifications
- Dedicated account manager
- Monthly performance report
Or just call answering
| Service | Price |
|---|---|
| 24/7 call answeringCharged per hour of cover. Example: 6 hours a day, 7 days = £126 a week. | |
| SMS marketingYour own business name as sender. 5p per message, 4p per message from 2,000. | from 4p / message |
| Custom website designFast, mobile-friendly sites built to win enquiries. | quote |
Prices shown are our current offer prices.
Frequently asked questions
Can you book appointments?
We take the caller's details and preferred times and pass them to your team to confirm in your diary.
Can you take calls only when we are busy or closed?
Yes. You choose the hours, and we are charged per hour of cover at £3 per hour.
Is there a contract?
No long-term lock-in contract. You can change or cancel with written notice before the next billing cycle.
Ready to talk? Call 01254 315095
Call or WhatsApp us, or send your details and we will come back to you.