Pricing

Transparent Pricing.
No Hidden Fees.

Choose the package that fits your business. Scale up anytime. No lock-in contracts on most services. Every package starts with a free consultation.

Call Answering Packages

Choose Your Level of Support

All packages billed hourly with no minimum contract. Pay only for what you use.

🥈 Silver
Connect — Front-line customer communication
£3.99/hr
Approx. £160–£320/month
No minimum contract · Pay as you use
  • Professional call answering service
  • Live call handling during opening hours
  • Message taking & call forwarding
  • Basic customer support
  • WhatsApp support
  • Customer enquiry handling
  • Lead & client data collection
  • Appointment and callback notes
  • Daily summary of calls & enquiries
  • Friendly brand-representative agents
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Most Popular
🥇 Gold
Engage — Communication + Online Presence
£4.99/hr
Approx. £200–£400/month
No minimum contract · Pay as you use
    Everything in Silver plus
  • Instagram management
  • Facebook management
  • Post scheduling & publishing
  • Basic content captions
  • Story & engagement management
  • Replying to DMs and comments
  • Email marketing campaigns
  • Promotional email design & sending
  • Customer list management
  • Weekly performance updates
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💎 Platinum
Expand — Complete Business Growth Package
£5.99/hr
Approx. £240–£480/month
No minimum contract · Pay as you use
    Everything in Gold plus
  • 24/7 call answering & support
  • After-hours customer assistance
  • Priority response handling
  • Emergency message escalation
  • SMS marketing campaigns (weekly)
  • Promotional text campaigns
  • Customer retention messaging
  • Follow-up & lead nurturing campaigns
  • Priority account management
  • Monthly strategy consultation
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Individual Services

Standalone Service Pricing

Add any service individually or combine with a package for maximum value.

🖥️
EPOS System & Website
£20/week
Full EPOS setup, branded website, online ordering. Setup fee may apply.
📱
Single Page Website
£200 one-off
Professional mobile-first landing page. SEO optimised. Delivered in 5 days.
💬
SMS Marketing
4p/message
GDPR compliant bulk SMS. 98% open rate. Pay only for messages sent.
📱
Social Media Management
£150/month
Daily content, posting, engagement across Instagram & Facebook.
FAQ

Pricing Questions Answered

Is there a minimum contract? ▼
No long-term contracts on most services. Our call answering packages are pay-as-you-use with no minimum commitment. We believe in earning your business every month through results.
How are call answering hours calculated? ▼
Hours are calculated based on active handling time — the time our agents spend answering and managing calls on your behalf. You receive a detailed monthly report showing every call handled.
Can I upgrade or downgrade my package? ▼
Absolutely. You can move between Silver, Gold, and Platinum at any time with just 30 days notice. Most clients start on Silver and upgrade as they see results.
Are there any setup fees? ▼
Call answering packages have no setup fees. EPOS systems may have a one-off setup fee depending on configuration complexity. We always confirm all costs upfront before you commit to anything.
Do you offer custom packages? ▼
Yes. If your business has specific requirements that don't fit neatly into Silver, Gold or Platinum, we'll build a custom package around your exact needs and budget. Book a free consultation to discuss.
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Not Sure Which Package?

Book a free 30-minute consultation. We'll recommend the right package for your business and budget — no pressure, no obligation.

Book Free Consultation 💬 WhatsApp Us 📞 01254 315095
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