Last updated: April 2025 · Tech Talk Technologies · Company No. 16981460
Tech Talk Technologies is a UK-registered software house providing business support services. Company Number: 16981460. Registered address: 10 Blackburn Road, Great Harwood, Lancashire. We are the data controller for personal information collected through this website and our services. For privacy enquiries, contact us at: info@techtalksolution.co.uk
We may collect: your name, email address, phone number, business name and type when you contact us or complete a form. We collect IP addresses and browsing data through Google Analytics when you visit our website. We collect call recordings for quality and training purposes when you use our call answering service. We only collect data that is necessary for the services you have requested.
We use your personal data to: respond to enquiries and provide our services, send service-related communications, send marketing communications where you have given consent, improve our website and services through analytics, comply with legal obligations. We do not sell your personal data to third parties under any circumstances.
We process your personal data under the following legal bases: Contract — to fulfil our service obligations to you. Legitimate Interests — to respond to enquiries and improve our services. Consent — for marketing communications and cookies. Legal Obligation — where required by law.
We retain personal data for as long as necessary to provide our services and comply with legal obligations. Call recordings are retained for 90 days unless otherwise agreed. Enquiry data is retained for 3 years. You may request deletion of your data at any time by contacting us at info@techtalksolution.co.uk.
You have the right to: access your personal data, correct inaccurate data, request deletion of your data, restrict or object to processing, data portability, withdraw consent at any time. To exercise any of these rights, contact us at info@techtalksolution.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Our website uses cookies to improve your experience and analyse traffic via Google Analytics. You can accept or decline cookies using the banner on our website. Declining cookies will not affect your ability to use our services. For more information about the cookies we use, please contact us.
We use Google Analytics to analyse website traffic. Google's privacy policy applies to data processed by their services. We use Formspree for contact form submissions. We use WhatsApp Business for customer communications where you initiate contact via that channel.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website uses HTTPS encryption. Access to personal data is restricted to authorised personnel only.
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. The date at the top of this page indicates when this policy was last updated. Continued use of our services after changes constitutes acceptance of the updated policy.
For any privacy-related questions or to exercise your rights, please contact: Tech Talk Technologies, 10 Blackburn Road, Great Harwood, Lancashire. Email: info@techtalksolution.co.uk · Phone: 01254 315095