Guides for takeaways and local businesses
Plain-English guides on call answering, delivery-app commission, direct ordering, SMS marketing and EPOS, for UK takeaways, shops and trades.
How UK takeaways can cut delivery-app commission with direct ordering
A worked example of what direct ordering can save, and how to bring customers back by SMS.
Read the guide →Takeaway call answering and order taking service: how it works and what it costs
How a phone order taking and call answering service works for a UK takeaway: what handlers do, what to ask a provider, worked costs from £3 an hour.
Read the guide →Deliveroo, Just Eat and Uber Eats commission: what UK takeaways pay
Deliveroo, Just Eat and Uber Eats commission for UK takeaways: how to read your statement, a worked example and five ways to keep more of each order.
Read the guide →Takeaway SMS marketing in the UK: the rules, what to send and what it costs
How UK takeaways can use SMS marketing legally under PECR: consent, soft opt-in, opt-outs, what to send, and what it costs.
Read the guide →Online takeaway ordering: does your takeaway need its own ordering website?
Online takeaway ordering for UK takeaways: own ordering website versus delivery apps, how it works step by step, what to look for, and what it costs.
Read the guide →Takeaway EPOS system in the UK: what to check before you buy
A buyer's checklist for a UK takeaway EPOS system: phone and online orders, kitchen printing, reports, contracts and pricing.
Read the guide →How a convenience store can list its full range on Just Eat and Uber Eats
How a UK convenience store or petrol station can get its whole range onto Just Eat and Uber Eats: product data, photos, pricing, age-restricted items and stock accuracy.
Read the guide →Plumbing answering service: stop losing jobs to missed calls
A plumbing answering service for UK plumbers and plumbing companies: what it does, emergency call scripts, what to ask a provider and costs from £3 an hour.
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